Consumer and Contractual Disputes

In an ideal world, things don’t go wrong or break down...in the real world in which all of us live, unfortunately they can and do.

At one time or another, we have all experienced a problem with some goods or services that we have paid for and where no matter what we do, getting a satisfactory response when they do not meet our expectations seems impossible.

At David Crosby & Co. Solicitors, we are here to help our clients when things go wrong. We will always explain your situation and options in clear English and we will never lose sight of the fact that you already have many other priorities in your life and that becoming involved in a legal dispute can be a very time consuming, distracting and at times, frightening experience.

We are experienced at dealing with a variety consumer and contract related problems and achieving the outcomes that our clients want. Whether your dispute is a relatively minor one and easily resolved or a complex and high value case requiring court intervention, we will apply the same principles that we always operate by. These are:-

To listen and understand what you really want to achieve from the legal process.
To advise you of your options so that YOU can make an informed decision on what outcome you would like to us achieve for you.
To understand what the problem is and how it can be resolved.
To seek through discussion and negotiation a commonsense, amicable and speedy resolution to the problem.
To use the Court process to protect and uphold your legal rights when your opponent will not respond reasonably to your claim.

Whatever the nature of your dispute, it will cost you nothing to call us for a free initial discussion of your situation to see if we are able to help you. Often the earlier you call, the easier it is to resolve the problem.